“ Without an internal IT staff, it was critical to select a firm for on-call support, system maintenance, and all the related tasks that go with running a network. Fortunately, we found WALA NT. They worked with me to first understand our business and the special needs of the company. They developed solutions that immediately eliminated many of our network issues and offered prompt and professional support for those times when we placed a call to their helpdesk. During a network upgrade, their knowledgeable staff was on site to ensure that our migration was successful.”
System Integration is a very delicate operation that WALA Networking Technologies takes very seriously. It is our objective to ensure flawless system integration with minimum interruption to business production. We take every precaution in planning, testing and implementation prior to integration. Our experience in this area is what most clients depend on to ensure proper operation of needed multiple systems.
Utilizing the latest tools and technology to produce desired results is a never ending learning process. Our staff takes great pride in understanding and keeping up to date with the most recent technology and methods which allow them to provide the professional services our clients can depend on. Dependability and accountability is what you can count on with our implemented systems and ongoing support.
WALA Networking Technologies offers helpdesk, system maintenance and support for newly installed systems and software or existing systems and software solutions. We can implement a support system that will meet your individual needs whether it is on call or on site full time. We are very flexible in meeting your support needs and can operate with a service agreement, a contract or without a contract from a few days to a few years.
Our support flexibility has allowed us to stand out from our competition by creating customizable support solutions to meet your current needs and the ability to modify as your needs and demands change.
Capabilities include:
- Quality and Performance Assurance
- Remote Monitoring
- Assessments
- Multi-site Technical Management
- Configuration Management
- Systems Research
- On Call Support
- Security Audits
- Network Management
- System Acclimation
- Technical Mentoring
- System Designs
- System Implementation
- New Technology Recommendations
- Scheduled Proactive Maintenance
- Remote Support
